The
Animal Medical Center has achieved an accreditation from the
American Animal Hospital Association (AAHA). A Certified
Hospital is the highest status attainable from AAHA. Only 12%
of the veterinary hospitals in the United States are so
honored.
We are the only AAHA Certified animal hospital in the surrounding
Menomonee Falls-Germantown area.
To achieve this distinction, the Animal Medical Center must pass
comprehensive inspections on a periodic basis. We do this
because we know you want to be certain that your pet is receiving
the finest medical care available.
We are very proud to be a member of this elite and prestigious
group of veterinarians.
PHILOSOPHY
OF PRACTICE
The primary purpose of this
practice, clinically speaking, is to provide the highest
quality medical and surgical care to
our patients and to offer the best possible service to our
clients.
I endeavor to treat each pet brought to me with the same attitude I
would have if the pet were my own. I want to serve clients
who desire this type of service.
As long as my staff and I seek excellence in providing service and
accept nothing less, we feel we have accomplished our
purpose.-Lance Yocherer D.V.M.
OUR PROFESSIONAL
COMMITMENT TO YOU AND YOUR PET
The doctors and staff
at the Animal Medical Center pledge to provide an exceptional
experience for each client and pet by setting and accepting only
superior standards for our actions and procedures.
This statement displays our feelings,
values, and ethics for a strong commitment to service.
Sincere concern for excellent medical care, comfort, understanding,
and our willingness to spend time with each pet and owner should be
evident during every visit. The doctors feel obligated to
assist every person in understanding the complexities of modern
veterinary medical care. Each of our staff members have their
own personal business cards to hand you so if you have any
questions or problems you will know who to call for
help.
Please feel free to inform the staff if
our mission to you has not been fulfilled. Many of the
changes in our policies have been through recommendations from
people like yourself. We not only appreciate you, but your
suggestions as well.